QUOTE ACCEPTANCE CONTRACT

Name *

First

Last

Quote No. *

Mobile *

Email *

Preferred Days Of Service? (We will do our best to accommodate your preferred days.)

Customer Comments

Are We Supplying Tiles (refer to quote for additional charges) *

Yes
No

As we are retiling the shower and unable to use the existing tiles, it is impossible to match the existing the tiles. We will only use tiles that are in stock and provide best possible match but accept no responsibility for tile choice as we commonly use white tiles to create a cleaner looking appearance. Please advise before commencement of works if owner is supplying tiles as these need to be onsite from day one. Failure to have tiles onsite will delay the job and incur a rescheduling fee of $195

Product Warranty *

I acknowledge that buildings are prone to movement which may cause the grout to crack, split or separate from wall junctions. This is not covered under warranty.

Payment Terms *

Payments are strictly same day as service. Any discounts if applicable are for payments made in full before day of service and is non negotiable. Should accounts remain unpaid after 48 hours from date of the service a late fee of $125 will apply. Accounts overdue by 7 days will trigger the debt collection process and all fees will be payable by the customer. If you do not agree to our payments terms, please do not book in our service.

I have read and agree to the Terms & Conditions. *

1. Payments are strictly COD. 2. All additional works to be quoted onsite. 3. Jobs cancelled or rescheduled within 24 hours will incur a fee of $195. 4. Unless re-tiling, all works completed are superficial, therefore there may be pre-existing damages to internal of walls which can cause movement over time, as this is out of our control, should you find that the epoxy, grout or sealants pull away or crack, the only long-term solution will be to waterproof and retile. 5. Elite Showers recommends engaging a plumber to inspect pipes as we can not be responsible for any plumbing leaks from pipes or floor waste. 6. Elite Showers is not responsible for, shower screens, factory seals to shower screen, leaks through shower screens, mould, timber, carpet, gyprock, painting, deterioration not visible at time of the quote and any damages that occurs after the service is completed. 7. Warranty period commences from date of service, provided invoice paid in full including any late fees. Unpaid late fees void warranty claims until paid. 8. The warranty is conditional upon the shower not being used for 24 hours after the service. 9. Building movement, physical damage and further substrate moving, silicone or epoxy separation from walls, grout discoloration or mould excluded from warranty. 10. Should shower continue to leak or in the future and the cause is related to the shower screen, you will need to engage in a shower screen company as we will charge a $195 service call fee to return as we do not cover shower screen leaks under our warranty. 11. As per BCA & AS 3958.1 standards, grout and sealants come with a 2-year warranty. Waterproofing membrane is 7 years. As per statutory laws we offer 2-year workmanship warranty. 12. A service fee of $195 is payable should we return after the service and leak is not covered under warranty. 13. Overdue accounts – The debtor agrees to pay all collection costs, interest and expenses, including commission on any unpaid accounts. 14. Full Terms of Trade, Warranty can be found on our website. 15. Engaging in our services will deem your acceptance of these terms. These terms are not negotiable unless agreed upon in writing. 16. Price Match is for same service (retiles excluded). Written quote must be provided.

Signature (must be signed) *

Clear Signature

I authorise Elite Showers Pty Ltd to proceed with works specified in the quote. I understand the shower must be clean and not used for 24 hours prior to and after the service. I understand and accept that unless a minimum of 24 hours notice is given for cancellations and if a technician cannot proceed with the job for any reason there is a $195 call out charge payable by the client.

Thank you for accepting our quote. Please fill in details below, and we will respond within 24 hours to arrange a time to complete the service.